88fdb is transparent about the information we hold, how we use it, and the choices available to you. This policy applies to every interaction you have with our platform — from account creation through to wallet transactions — and your access to this platform depends on your local law and eligible regions.
Account data handled with care
bKash and Rocket transaction records kept securely
Your right to review or correct your data
Contact route available for all privacy questions
POLICY POSTURE
How 88fdb Handles Your Personal Information
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the credentials you set. When you fund your account using bKash or Rocket, we record the transaction reference details that confirm the payment reached your account wallet. We do not store your full mobile banking PIN or password; only the information needed to match and verify a deposit or withdrawal is retained on our side. We use your account data to keep your wallet functioning correctly, to respond when you contact support, and to apply any account-level decisions that affect your access. We do not sell your personal data to third parties. Where we work with payment processors to handle bKash or Rocket transfers, those processors operate under their own data terms, and we share only the minimum information required to complete the transaction. Retention periods depend on the nature of the data. Transaction records are kept for the period required under applicable rules. Account profile information is held while your account remains active. You may request a review of what we hold at any time through the contact routes listed on this page. Access to this platform and the data rights available to you depend on your local law and eligible regions.
bKash transaction reference
Rocket payment record
Account wallet history
Mobile access log
Registration details
POLICY SCOPE
What This Policy Covers and What It Does Not
This policy applies to information collected directly through the 88fdb platform — your account, your wallet activity, and your support interactions. It does not extend to third-party websites or services you reach by following a link away from our platform. The table below sets out the four main areas so you know exactly where this policy starts and where it stops.
Account Access
This policy fully covers data collected when you register, log in and manage your account on 88fdb, including the identity and contact details you submit through the account form.
Wallet Transactions
Records generated when you deposit or withdraw via bKash or Rocket fall under this policy. We retain reference data; your mobile banking provider holds its own separate records under its own terms.
Site Content and Cookies
Browsing behaviour on our platform — pages visited, session length, device type — is covered here. We use this to keep the platform working correctly, not to build advertising profiles.
Third-Party Services
Payment processors, game content studios and any external links operate under their own privacy terms. This policy does not govern what those third parties collect once you leave or interact with their systems.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
Your account data is yours to review. If you believe a detail we hold is incorrect — your registered contact number, your linked wallet identifier, or your account name — you can request a correction through our support route. We will check what we hold against the registration record and, where a correction is warranted, update it within a reasonable period. You are not required to explain why you want to review your data; the right to check what we hold applies simply because you have an account with us. If you want to raise a question about how a specific transaction record appears, open the account history section first — the reference shown there is the same one our team can look up. That saves time on both sides. For broader questions about data retention or how your information was used in an account decision, the privacy contact route is the right place to start. What you can actually do depends on your local law and the eligible regions policy applies to at the time of your request.
Review Your Records
Check your account history section to see the transaction references and account details we hold. This is the starting point before raising any formal data question with us.
Correct Account Details
Contact support to request a correction if your registered name, phone number or wallet identifier is wrong. We will verify against the original registration before making any change.
Ask a Privacy Question
Use the privacy contact route for questions about retention, how a decision was made, or what data we shared with a payment processor such as bKash or Rocket.
Request Data Support
If you need a record of what we hold about your account, raise a written request through our support channel. We handle these in the order received; response time depends on complexity.
PRIVACY CONTACT ROUTES
How to Reach Us About This Policy
If your privacy question is not answered on this page, use one of the contact routes below. We handle privacy queries separately from general account support so they reach the right team.
Live Chat
Open the chat widget from any page on 88fdb. State that your question relates to the privacy policy so the agent can route it correctly. Available from the platform while you are logged in.
Email Support
Send your privacy query to the support email address published in the contact section of the site. Include your account identifier so we can locate your records without delay.
Account Help Centre
The Help Centre section of your account lists common privacy and data questions with written answers. Check there first — many data-access questions are resolved without needing to contact the team directly.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security at 88fdb
We apply access controls to limit who within our team can view account records. Wallet transaction references — including those linked to bKash and Rocket deposits — are stored separately from browsing session data. Cookies on this platform are used for session management and platform functionality; you can adjust cookie preferences through your browser settings, though disabling functional cookies may affect how certain account pages load. Data retention follows the period needed for each data type: session logs are shorter, transaction references longer, in line with what is reasonable for a payment-first platform serving Bangladesh.
Access Controls
Account data is accessible only to team members who need it to handle your support query or account decision. We do not make full account records visible across the whole organisation.
Cookie Management
We use functional and session cookies to keep the platform working during your visit. Adjust your browser settings to manage these. Disabling certain cookies may change how your account pages behave.
Retention Periods
Transaction records, including bKash and Rocket payment references, are kept for the period applicable under relevant rules. Profile data is held while your account is active. You may ask what we hold at any time.
Policy Changes
If we update this privacy policy in a material way, we will post a notice within the platform. Continued use of the account after such a notice means you have seen the updated terms as presented.
PRIVACY QUESTIONS ANSWERED
Common Questions About the 88fdb Privacy Policy
Below are the questions we receive most often about how your data is handled on 88fdb. If your question is not here, use the contact routes in the support section above.
What personal information does 88fdb collect when I register?
We collect the name, contact number and credentials you enter during registration. If you deposit via bKash or Rocket, we also record the transaction reference that confirms the payment reached your account wallet. We do not store your mobile banking PIN.
Can I see what data 88fdb holds about my account?
Yes. Start by opening the account history section — it shows your transaction references and registered profile details. For a broader data review, raise a written request through support and we will confirm what we hold. What is available to you depends on your local law and eligible regions.
How do I correct a wrong detail on my account?
Contact support through live chat or email and state that you need a profile correction. Include your account identifier. We verify against the original registration record before making changes, so the process may take a short time to complete.
Does 88fdb share my data with payment processors like bKash or Rocket?
When you make a deposit or withdrawal, we share the minimum information needed to process that transaction with the relevant payment service. Each processor operates under its own privacy terms. We do not sell your data to third parties for marketing purposes.
How long does 88fdb keep my transaction records?
Transaction records, including bKash and Rocket payment references, are retained for the period required under applicable rules. Account profile data is held while your account remains active. You can ask us to confirm the retention period that applies to a specific record.
What happens to my data if I close my account?
Closing your account does not automatically erase all records. Transaction references and account history may be retained for the period required under applicable rules. Contact us through the privacy support route to ask what remains and under what basis after account closure.
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